Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return

it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels

attached.

RETURN PROCESS

To return an item, please contact customer service at to obtain a confirmation of refund. After receiving a confirmation, place the item securely in its original packaging and include your proof of purchase, then send your return to the following address:

ফাতেমা সুপার শপ
ক্যাপ ফ্যাক্টরি রোড, বাগবাড়ী, কাশিমপুর, গাজীপুর ।

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Please send your proof of return via email.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least twenty (20) days from the receipt of your item to

process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note: Discounted items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: ফাতেমা সুপার শপ, 01966251886